Support & help

How can we help?

Quick answers to the most common questions — and a real team behind them if you need more.

FAQs

Frequently asked questions

Researva helps MD/MS researchers work with verified mentors in a structured thesis workspace — from protocol and statistics to final submission.

Click 'Sign up' in the top bar, enter your name, email and password, and verify your email with the one-time code. You can then complete your researcher profile from your dashboard.

Share your topic, requirements and deadline with the team. An administrator creates your thesis workspace and assigns a suitable verified mentor.

Our services cover analysis — thesis analysis, descriptive, inferential and meta-analysis — and scientific writing — manuscript, thesis, report and proposal/synopsis/protocol writing. See the Services menu for details.

Payments and service status are tracked through your order and thesis workspace, so you can see where the work stands.

Visit the 'Forgot password' page, enter your registered email, and use the one-time code you receive to set a new password.

Still stuck?

Reach out and we'll get back to you within 24 hours.