Terms & Conditions

1. Acceptance of terms

By accessing or using Researva (the “platform”, “service”, or “we”), you agree to be bound by these Terms & Conditions and our Privacy Policy, which is incorporated by reference. If you do not agree with these terms, do not use the platform.

If you are using Researva on behalf of an organisation (such as a university, lab, or research group), you represent that you have authority to bind that organisation to these terms, and “you” refers to both you and that organisation.

2. About Researva

Researva is a research platform that helps individuals and teams discover, track, and organise academic literature and research workflows. We provide tooling, structure, and recommendations — but we do not conduct research on your behalf, and we are not a publisher, peer-review service, or academic institution.

Features, availability, and pricing may change over time. We will notify you of material changes as described in Section 13.

3. Eligibility

You must be at least 16 years old to create an account. If you are under 18, you must have the permission of a parent or legal guardian, and your use must comply with any policies of your school or institution.

You may not use Researva if you are located in a jurisdiction where the service is prohibited, or if we have previously suspended or terminated your access.

4. Accounts & your responsibilities

• You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
• Provide accurate and complete information, and keep it up to date.
• Notify us immediately at support@researva.com of any unauthorised use of your account.
• You may not share accounts, transfer your account to another person, or use another user’s account without permission.

For your security, your session is isolated to the subdomain you signed in to (for example, the web app and the admin panel use separate cookies), so signing in to one part of Researva does not sign you in to another.

5. Using the platform

You agree to use Researva only for lawful purposes and in accordance with these terms. You must not:

• Copy, resell, or exploit the service for commercial purposes without our written permission;
• Attempt to reverse-engineer, disrupt, or overload the platform or its infrastructure;
• Upload content that is unlawful, infringing, or that you do not have the right to use;
• Use the platform to harass others, or to violate the rights of any third party.

We may suspend or limit access if your use threatens the security, performance, or fairness of the service for others.

6. Payments, fees & refunds

Services are purchased as one-time payments or paid packages. Fees, scope and available options are shown at the point of purchase and may change with notice.

• Payments are processed by our third-party payment providers; we do not store your full card details.
• Work ordinarily commences after the required payment or advance and the project information and data are received. Payments are recorded against your project account as an internal project balance used to track delivered work — it is not a wallet, bank account or payment instrument.
• Refund and cancellation requests are governed by our Refund & Cancellation Policy, which explains eligibility, cancellations before and after work commences, and refund timelines.

7. Academic integrity & responsible use

Researva is designed to support your research — not to replace your own work or judgement. You are solely responsible for how you use any output, summaries, or suggestions the platform produces.

AI-assisted features may produce inaccurate or incomplete results. Always verify facts, citations, and figures against primary sources before relying on them.

8. Intellectual property

Researva, including its name, design, software, and content we create, is owned by us or our licensors and is protected by applicable intellectual-property laws. These terms do not grant you any ownership rights in the platform.

You retain ownership of the content you create and upload. By using the platform, you grant us a limited licence to store, process, and display that content solely to provide and improve the service for you.

9. Privacy

How we collect, use, and protect your information is described in our Privacy Policy. By using Researva you consent to the processing of your data as described there.

10. Disclaimers & limitation of liability

The platform is provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that results will be accurate or complete.

To the extent permitted by law, Researva shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability for any claim shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold Researva harmless from any claims, losses, or expenses (including reasonable legal fees) arising out of your use of the platform, your content, or your violation of these terms.

12. Termination

You may stop using the platform and close your account at any time. We may suspend or terminate your access if you breach these terms or engage in activity that harms the service or other users.

On termination, your right to use the platform ends. Provisions that by their nature should survive (such as intellectual property, disclaimers, and liability) will remain in effect.

13. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you (for example, by email or an in-product notice) before they take effect. Continued use after the changes take effect constitutes acceptance of the updated terms.

14. Governing law & contact

These terms are governed by the laws of India, without regard to its conflict-of-laws principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

Questions about these terms? Contact us at support@researva.com.